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FAQ

At Fiddles, we understand the importance of providing sensory-focused tools that cater
to the unique needs of individuals seeking relief from ADHD and anxiety. Our carefully curated selection of products offers a variety of tactile experiences designed to help
you find calmness, focus, and comfort. Below, we've compiled some frequently asked questions to help you make the most of your shopping experience with us.
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What are Fiddles?Our products are specifically designed to tap into various therapeutic benefits. They provide a tactile engagement that can help individuals seeking sensory relief without causing disruption to their surroundings. These sensory tools can aid in enhancing focus, promoting immersion, offering soothing comfort, and providing an energising experience. Each product is unique and offers a different sensory experience, catering to the diverse needs of individuals.
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Why choose Fiddles over traditional fidget toys?Our sensory tools go beyond traditional fidget devices by offering a wider range of tactile experiences that can cater to various sensory preferences. We understand that everyone’s needs are unique, which is why our selection is designed to address a wide range of sensory requirements.
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How can Fiddles help with ADHD and anxiety?Our sensory tools are designed to engage the senses and provide a soothing and grounding experience. They are more than just tools; they are a means to enhance various aspects of our sensory experiences: Focus: Fiddles can help improve concentration by providing a physical activity to engage with while performing tasks that require mental effort. They can help channel excess energy, which in turn, can lead to increased focus and productivity. Immersion: By providing a variety of tactile experiences, Fiddles can help individuals become fully immersed in their sensory exploration. This can lead to a deeper understanding and connection with their surroundings. Soothing: The repetitive motions and sensory feedback provided by Fiddles can have a calming effect, helping to soothe anxiety and stress. They can serve as a form of self-regulation tool, aiding in emotional control and promoting a sense of peace. Energising: Fiddles can also stimulate the senses in a way that is invigorating and energising. They can help wake up the mind and body, improving alertness and motivation. In essence, Fiddles are not just tools, but companions that aid in enhancing our sensory experiences, promoting mental well-being, and improving our daily lives.
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Can I use Fiddles discreetly in public places?Yes! We understand the need for discreet sensory relief. We offer a variety of products that are designed and selected for discreet use in public spaces, allowing you to find comfort and focus wherever you go.
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Are Fiddles safe for children and adults?Fiddles are safe for both children and adults when used as intended. However, we recommend adult supervision for young children, especially for products that contain small components.
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Do you offer customisation options for Fiddles?While our products come in a variety of textures, densities, and materials, we currently do not offer customization options. However, our diverse selection ensures that you can find the perfect Fiddle to suit your preferences.
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How do I clean and maintain my Fiddles?Cleaning and maintenance instructions can vary depending on the product material. We recommend referring to the specific care instructions provided with your Fiddle. In general, most Fiddles can be wiped clean with a damp cloth or mild soap and water.
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Can I return or exchange my Fiddles if I'm not satisfied?We strive for your satisfaction with your Fiddles purchase. If you encounter any issues with your order, please contact our customer support team within 30 days of receiving your items, and we will assist you with returns or exchanges as needed.
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How do I contact Fiddles customer support?You can reach our customer support team by emailing hey@fiddles.com. We are here to assist you with any questions or concerns you may have.
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How does Fiddles integrate an understanding of the science behind focus enhancement for ADHD and anxiety relief into our toys?At Fiddles, we deeply appreciate the science that underlies the management of ADHD and anxiety. Our commitment to understanding the principles of sensory engagement informs our product selection, ensuring that our toys provide effective sensory experiences to promote calmness and concentration. We continually seek to incorporate the knowledge and insights from the field of sensory therapy and sensory integration into our offerings. This dedication allows us to provide products that not only offer enjoyment but also align with the science of sensory engagement. We take pride in offering tools that can genuinely make a positive difference in managing ADHD and anxiety symptoms. By grounding our products in an understanding of the science behind sensory engagement, we aim to provide you with solutions that can help you or your loved ones find relief and improved focus. Trust in Fiddles to deliver sensory solutions that prioritize your well-being through a science-based approach. All of the scientific research can be found under our Science tab.
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